iBnk Terms of Service

1.1 Partnership Requirement

iBNK Services are delivered via authorized partners. You must have an active partner account ("Partner Account") to open an iBnk Account.

1.2 Eligibility Requirements

To use an iBnk Account, you must:

• Be at least 18 years old;
• Have legal capacity to accept these Terms;
• Possess a valid Partner Account;
• Comply with iBnk and partner KYC/AML procedures.

If registering on behalf of a business, you represent that you have authority and will use Services solely for lawful commercial purposes.

1.3 Restricted Regions

iBnk may not provide Services in certain jurisdictions ("Restricted Regions"). The list may change without notice.

1.4 Identity Verification

iBnk and its partners may collect personal and business data to verify identity, including name, address, date of birth, government ID, company registration documents, and source of funds. You agree to provide accurate and current information at all times.

1.5 Account Security

You are responsible for safeguarding your account credentials. Notify iBnk or your partner immediately of any unauthorized activity. iBnk is not liable for losses resulting from your account security lapses.

2.1 Wallet Creation and Custody

iBnk may create wallets on your behalf. Wallets are custodied by regulated third parties (e.g., Fireblocks). You acknowledge that you do not have direct access to wallet private keys.

2.2 Virtual Accounts

iBnk may create multi-currency virtual accounts in the U.S. or other jurisdictions for settlement and display purposes. These accounts do not constitute real bank accounts. Balances represent assets held by custodians or partner banks.

2.3 Linked Accounts and Wallets

To exchange or withdraw funds, you must provide:

• A personal bank account you control ("Linked Account");
• A stablecoin wallet address you control ("Wallet Address").

You are responsible for monitoring these accounts for unauthorized activity.

2.4 Compliance Monitoring

iBnk and partners may monitor accounts, wallets, and transactions as part of KYC/AML/CTF compliance. Transactions may be delayed, refused, or suspended if flagged.

3.1 Consent to Information Sharing

You agree that iBnk may share your information with:

• Partners;
• Payment and custodial providers;
• Stablecoin issuers and clearing agents;
• Regulatory or law enforcement authorities;
• Fraud and risk monitoring service providers.

3.2 API Access and Authorization

Partners may use iBnk APIs to create wallets or virtual accounts and execute transactions on your behalf.

3.3 Payment Partners

iBnk works with licensed banks, custodians, payment processors, and blockchain infrastructure providers ("Payment Partners") to:

• Facilitate fund custody and settlement;
• Support stablecoin transfers and cross-chain transactions;
• Conduct identity verification and compliance checks.

You agree that iBnk may share necessary information with Payment Partners and that their terms and policies may apply.

4.1 Customer Termination

You may close your iBnk Account via your Partner Account at any time. Termination does not affect rights or obligations accrued prior to closure.

4.2 Partner Freezing

Partners may freeze accounts if suspicious activity is detected, including fraud, money laundering, terrorism financing, or other illegal conduct.

4.3 iBnk Termination Rights

iBnk may suspend or terminate any account at its discretion. Efforts will be made to notify affected users via email or partner channels.

5.1 Supported Assets

• Fiat currencies: AUD, USD, SGD, JPY, HKD, etc.
• Stablecoins: AUDD, XSGD, JPYC, USDC, etc., issued by regulated entities.

5.2 Blockchain Disclaimer

iBnk does not operate or control blockchains. Forks or protocol changes may affect transactions.

6.1 Prohibited Businesses

iBNK will not onboard politically exposed persons (PEPs) or certain prohibited business types (full list available on iBNK website).

6.2 High-Risk Businesses

High-risk businesses (MSBs, casinos, gambling) require manual review and AML policy submission before onboarding.